Manager of P25 Radio Operations

Position Details

Department of Forestry, Agriculture and Lands

The Manager of P25 Radio Operations is a technical leadership position responsible for leading the administration, support, and ongoing operation of the Province Wide Radio System, the mission-critical communications network supporting more than 6,000 first responders and government partners throughout  Newfoundland and Labrador. Reporting on operational performance and service delivery, the successful candidate will provide leadership, direction, and technical oversight to the Provincial Radio Communications Office, while managing staff, equipment, and other resources required to support the system's efficient operation. Working closely with the province's managed service provider, the Manager will ensure the reliability, availability, security, and continuous improvement of the Province Wide Radio System. Key responsibilities include management and implementation of technical programs supporting the Province Wide Radio System, including radio programming, encryption management, equipment deployment and installation, technical support and troubleshooting, network incident management, system upgrades, coverage enhancement initiatives, and technology modernization projects. The position also provides technical and operational oversight of the Multi Agency Communications Centre and leads the research, development, and implementation of communications and dispatch-related technology. The Manager will oversee the planning, implementation, and continuous improvement of these programs to meet evolving operational and public safety requirements. This highly skilled, technical position offers an opportunity to play a critical role in supporting public safety.

Screening Criteria

1. Completion of a Degree in Business Administration, Computer Science or related technical field (equivalencies will be considered)
2. Experience working with dispatch centres (asset)
3. Experience working with public safety communication technology
4. Experience supervising and leading staff

Assessment Criteria

1. Knowledge of Operation Management (radio operations and P25 communications infrastructure)
2. Knowledge of applicable legislation, regulations and standards
3. Stakeholder engagement Skills
4. Program management Skills
5. Leadership Skills
6. Ability to work independently
7. Critical thinking skills
8. Stress management
9. Professionalism

Conditions of Employment

Information for Applicants

For more information about this opportunity please contact, Neil Croke, Assistant Deputy Minister of Emergency Services at ncroke@gov.nl.ca

• The Government of Newfoundland and Labrador values inclusion, diversity, equity and accessibility, and a workplace culture that benefits from varying ideas and lived experiences.
• Accommodations and alternate assessment formats are available upon request at any stage of the recruitment process by contacting recruitment@gov.nl.ca, 709-729-0130 or toll free at 1-888-729-7690. Video Relay Service (VRS) calls are welcomed.
• We are committed to providing an inclusive recruitment process with a focus on removing barriers. For common potential accommodations and adjustments during the recruitment process, click here. Accommodation information will be kept confidential.
• Preference will be given to applicants who are a Canadian citizen or permanent resident of Canada or those who are legally entitled to work in Canada.
• Applications must be received by the closing date stated in the job posting.
• It is the responsibility of applicants to submit a resume that clearly demonstrates the required screening criteria outlined in the job description.
• Applications must contain current contact information, including phone number, mailing and, e-mail addresses.
• Application information must be factual, complete and current, to date of submission.
• This competition may be used to fill future similar vacancies with the Government of Newfoundland and Labrador.