Information Management Technician II

Position Details

Royal Newfoundland Constabulary

As an Information Management Technician II, you will play a vital role in maintaining the integrity and accessibility of critical law enforcement information.

In this dynamic position, you will:

• Create, maintain, manage, retrieve and utilize information from law enforcement records management systems with a high degree of accuracy, confidentiality, and professionalism.
• Ensure data integrity across multiple databases and information management systems.
• Receive and respond to information requests by applying established procedures and utilizing specialized information systems.
• Collect, maintain and compile statistical data to support operational decision-making and reporting requirements.
• Provide guidance, support, and workflow coordination to new employees and team members, contributing to a collaborative and efficient work environment.
• Ensure compliance with information management policies, legislation, and access to information requirements, helping safeguard sensitive and confidential records.
• Oversee the operation and maintenance of divisional equipment and systems essential to daily operations.
• Contribute to continuous improvement initiatives and support a wide range of information management activities in a fast-paced law enforcement environment.

This role offers the opportunity to make a meaningful impact by supporting frontline operations through effective information management while developing expertise in a highly specialized and rewarding field.

Screening Criteria

1. Completion of a Diploma in Office Administration, Records and Information Management, or related field (equivalencies will be considered)
2. Experience with records and information management practices and procedures
3. Experience with records management systems (asset)
4. Experience working with the judicial system (asset)

Assessment Criteria

1. Knowledge of records and information management practices and procedures
2. Knowledge of records management systems (asset)
3. Knowledge of the judicial system (asset)
4. Ability to manage time and tasks
5. Ability to manage stress in a work environment
6. Ability to effectively exchange information
7. Ability to maintain confidentiality
8. Relationship building
9. Professionalism

Conditions of Employment

Information for Applicants

For more information about this opportunity please contact Catherine Rice, Manager, Information Services Division at 709-729-8023

Employees working in this position may be entitled to additional compensation as per the specifications set out in section 14.05 of the NAPE General Service Collective Agreement

• The Government of Newfoundland and Labrador values inclusion, diversity, equity and accessibility, and a workplace culture that benefits from varying ideas and lived experiences.
• Accommodations and alternate assessment formats are available upon request at any stage of the recruitment process by contacting recruitment@gov.nl.ca, 709-729-0130 or toll free at 1-888-729-7690. Video Relay Service (VRS) calls are welcomed.
• We are committed to providing an inclusive recruitment process with a focus on removing barriers. For common potential accommodations and adjustments during the recruitment process, click here. Accommodation information will be kept confidential.
• Preference will be given to applicants who are a Canadian citizen or permanent resident of Canada or those who are legally entitled to work in Canada.
• Applications must be received by the closing date stated in the job posting.
• It is the responsibility of applicants to submit a resume that clearly demonstrates the required screening criteria outlined in the job description.
• Applications must contain current contact information, including phone number, mailing and, e-mail addresses.
• Application information must be factual, complete and current, to date of submission.
• This competition may be used to fill future similar vacancies with the Government of Newfoundland and Labrador.