Public Service Payroll Officer - Employment Opportunity for Persons with Disabilities

Position Details

Treasury Board Secretariat

To be eligible for this employment opportunity you must self-identify as a person with disability. This position is funded by the Office of Employment Equity for Persons with Disabilities (OEEPD), Government of Newfoundland and Labrador and designated for registered clients of the Office. To become a client please submit your application form here.

As the first point of contact for human resources and compensation-related inquiries, the Public Service Payroll Officer provides advice, guidance, interpretation, and expertise to government employees, managers, and other internal and external stakeholders. This includes support related to compensation policies, collective agreements, pension administration, employee benefits, employee self-service access, and occupational health and safety. The incumbent delivers high-quality customer service through a centralized Service Centre model, responding to inquiries by telephone, email, and other communication channels. In-person consultations are also provided to support employees through key career events, such as onboarding and retirement.
Working within a centralized ticketing system, the Public Service Payroll Officer coordinates inquiries and workflow with other areas of Human Resources and Compensation. Responsibilities include researching issues, identifying root causes, resolving inquiries, and applying sound judgment. The Public Service Payroll Officer determines when matters require escalation and supports the delivery of payroll, compensation, and human resources services, while performing other related duties, as required.

Screening Criteria

1. Completion of Diploma in Business Administration (Equivalencies will be considered)
2. Experience interpreting and applying human resources and compensation policies and benefits
3. Experience providing front-line customer service
4. Experience with human resource management systems such as Peoplesoft (asset)

Assessment Criteria

1. Knowledge of human resources and compensation policies and benefits
2. Proficiency with human resource management systems (Asset)
3. Ability to communicate effectively
4. Front-line customer service skills
5. Ability to work independently
6. Ability to maintain confidentiality
7. Ability to manage time and tasks
8. Attention to detail
9. Relationship building

Conditions of Employment

Information for Applicants

For more information about this opportunity please contact Sandra Hatfield at sandrahatfield@gov.nl.ca 709-729-3943

For further information surrounding the recruitment process or eligibility, please contact the Office of Employment Equity for Persons with Disabilities at  openingdoors@gov.nl.ca, Tel: (709) 729-5881, Toll Free: 1-888-729-7690. Video Relay Service calls welcomed.

With a commitment to fostering an inclusive and accessible workplace, the successful candidate of this job competition will need to discuss disability-related accommodations that are required.  During the job offer consultation, having the successful candidate discuss the accommodation process with the Department supervisor helps ensure that the necessary supports are in place from the start of employment. For more information about the Government of Newfoundland and Labrador’s Disability Accommodation Policy, please click here.

• The Government of Newfoundland and Labrador values inclusion, diversity, equity and accessibility, and a workplace culture that benefits from varying ideas and lived experiences.
• Accommodations and alternate assessment formats are available upon request at any stage of the recruitment process by contacting recruitment@gov.nl.ca, 709-729-0130 or toll free at 1-888-729-7690. Video Relay Service (VRS) calls are welcomed.
• We are committed to providing an inclusive recruitment process with a focus on removing barriers. For common potential accommodations and adjustments during the recruitment process, click here. Accommodation information will be kept confidential.
• Preference will be given to applicants who are a Canadian citizen or permanent resident of Canada or those who are legally entitled to work in Canada.
• Applications must be received by the closing date stated in the job posting.
• It is the responsibility of applicants to submit a resume that clearly demonstrates the required screening criteria outlined in the job description.
• Applications must contain current contact information, including phone number, mailing and, e-mail addresses.
• Application information must be factual, complete and current, to date of submission.
• This competition may be used to fill future similar vacancies with the Government of Newfoundland and Labrador.