Financial Collections Officer

Position Details

Justice and Public Safety - Government of Newfoundland and Labrador

This position is responsible for specialized collections work for the Department of Justice and Public Safety, specifically for the collection of fines imposed by judges and through summary offence tickets (such as Traffic Tickets) for convictions under the Criminal Code and Provincial Statutes. The incumbent performs financial assessments, negotiates payment agreements, and provides financial counselling to clients and monitors accounts for compliance with payment agreements. Additional duties include, but are not limited to; conducting asset searches, utilizing various collections options provided for in all relevant legislation including the Judgment Enforcement Act and Bankruptcy and Insolvency Act, maintaining records in the FAST database and utilizing various computer applications; and other duties as required.

Screening Criteria

1. Completion of a diploma in business administration (equivalences will be considered)
2. Financial collection experience
3. Accounts receivable case management experience
4. Debt counseling experience (asset)

Assessment Criteria

1. Knowledge of collection practices
2. Knowledge of applicable legislation (Judgment Enforcement Act, Bankruptcy and Insolvency Act, etc.)
3. Negotiation skills
4. Case management skills
5. Ability to effectively exchange information
6. Ability to think critically
7. Ability to maintain confidentially
8. Relationship building
9. Professionalism

Conditions of Employment

Information for Applicants

For more information about this opportunity please contact Steve Barron at SteveCBarron@gov.nl.ca.

• The Government of Newfoundland and Labrador values inclusion, diversity, equity and accessibility, and a workplace culture that benefits from varying ideas and lived experiences.
• Accommodations and alternate assessment formats are available upon request at any stage of the recruitment process by contacting recruitment@gov.nl.ca, 709-729-0130 or toll free at 1-888-729-7690. Video Relay Service (VRS) calls are welcomed.
• We are committed to providing an inclusive recruitment process with a focus on removing barriers. For common potential accommodations and adjustments during the recruitment process, click here. Accommodation information will be kept confidential.
• Preference will be given to applicants who are a Canadian citizen or permanent resident of Canada or those who are legally entitled to work in Canada.
• Applications must be received by the closing date stated in the job posting.
• It is the responsibility of applicants to submit a resume that clearly demonstrates the required screening criteria outlined in the job description.
• Applications must contain current contact information, including phone number, mailing and, e-mail addresses.
• Application information must be factual, complete and current, to date of submission.
• This competition may be used to fill future similar vacancies with the Government of Newfoundland and Labrador.